1. Where should the device be attached?
Usually on the left precordial area (near the 2nd–4th intercostal spaces), positioned by medical staff or App guidance.
2. Is button operation required after attachment?
No. The device starts automatically once the patch and main unit are assembled.
3. Can it be used while bathing or sweating?
Yes. It is IP27 waterproof, but prolonged immersion is not recommended.
4. Will it cause discomfort?
Most users feel no discomfort. If itching or allergy occurs, replace or reposition after resting.
5. Will it fall off?
It will not fall off during normal activities. Press to secure or replace the disposable sensor if loose.
1.When powered on, the green indicator light on the recorder turns on, indicating that the device is operating normally. Once it enters storage mode, the light blinks once every 10 seconds.
2.If the lead is detached or the sensor has poor contact with the skin, the green light blinks once every second.sor is not properly in contact with the skin, the green light blinks every 1 second.
2. Battery Life & Usage Cycle/h5>
How long is the battery life? Is charging required?
No charging required. Each patch lasts 7–14 days; the main unit is reusable for >5 years.
2. Can monitoring exceed 14 days?
A single patch lasts up to 14 days; replace it for longer monitoring.
3. Data Upload & Software
1. How to upload data?
Hospital: USB data box + PC software; Personal: Bluetooth + App automatic upload.
2. Is upload time long?
Upload completes within minutes.
3. What if upload fails?
Check Wi-Fi/Bluetooth, ensure proper connection, retry USB, or contact support.
4. Report Generation & Interpretation
1. How long for report?
AI report in 1–3 minutes after upload, then expert review.
2. Where to view reports?
Hospital: PC Xinyan Monitor; Personal: PDF download via App.
3. Is the report accurate?
AI detects 70+ arrhythmias with >98.5% consistency after expert review.
5. Indications & Scenarios
1. Who is it suitable for?
Palpitations, syncope, dizziness, cryptogenic stroke, post-ablation follow-up, elderly monitoring, long-term family screening, intermittent/asymptomatic arrhythmias.
2. Advantages over 24-hour Holter?
Day-7 detection >95%, many dangerous rhythms appear after 48 hours, better detection of asymptomatic arrhythmias.
6. Disposable Patch Features
1. How is the patch activated?
Automatic activation upon assembly.
2. Do I need to return the device?
No. The patch is disposable.
7. Safety & Compatibility
1. Does it emit radiation? Is it safe?
No radiation; safe for long-term wear.
2. Can it be used with a pacemaker?
Yes, but consult a doctor.
3. Phone/computer compatibility?
App supports iOS/Android; hospital software supports EMR.
8. Other Concerns
1. Will sleep/exercise affect recording?
No. Supports 24/7 continuous recording.
2. Will data be lost if patch falls off?
No. Built-in storage retains all data; reattach to continue.
3. Can I undergo MRI/CT/X-ray?
MRI not recommended; CT/X-ray generally safe but inform staff.
